Ministry of Health Public Reporting Responses
     (Reporting Period July 1, 2009 – June 30, 2010)

“The Public Reporting Website maintained by the Ministry of Health and Long Term Care contains historic information which may relate to resolved issues which could be well over one year old. Accordingly the information is not reflective of the care and services provided at Afton Park Place currently. All issues identified by the Ministry of Health and Long Term Care are resolved immediately and our plan of action to resolve such issues is provided to the Ministry. Identification of issues and their resolution is part of our Internal Quality Process. The friendliness, warmth and excellence of care at Afton Park Place will be clearly visible when you visit us in person. Please call 519-336-2362 to arrange a tour of Afton Park Place.”

Results of our most recent Annual Inspection by the Ministry of Health

Afton Park Place had its last annual in depth review in May 2009.  There were 4 unmet criteria as a result of that visit.  All were back in compliance when visited by the MOH Compliance Branch in December of 2009.

Verified Concerns for the Reporting Period above:

There were two verified concerns in this period; resulting in two unmet criteria being issued as a result of visits in July 2009 and April 2010.

B1.6  Each resident’s care and service needs shall be reassessed at least quarterly and whenever there is a change in the resident’s health status.  This prompted a review of policies, protocols and accountabilities.  RESOLVED

A1.32  All written complaints, including follow up action are to be sent to the LTC Division.  The Home is very proactive about dealing with all complaints – verbal and written.  Copying of investigative reports to the MOH & LTC Compliance Branch has been added to our protocol.